DO . . .

✅ PLAN ON CHECKING IN NO LATER THAN 15 MINUTES PRIOR TO YOUR START TIME!

This includes making allowance for travel time, locating a parking space (if necessary), and getting to your meeting spot. Central Florida traffic is predictably unpredictable, so it is ALWAYS best to think ahead!

✅ NOTIFY YOUR GUIDE OF ANY SPECIAL MEDICAL CONCERNS OR PHYSICAL LIMITATIONS PRIOR TO THE START OF THE TOUR.

PLEASE NOTE: AGA does not offer wheelchair or scooter rentals. Guests should come equipped with their own mobility devices, if needed. However, route adjustments and other accommodations can be factored into the overall experience.

✅ DRESS IN COMFORTABLE CLOTHING AND CHOOSE APPROPRIATE FOOTWEAR.

You'll most likely be on your feet the majority of the time, and uneven downtown surfaces (or) cemetery footpaths can be treacherous if you're not correctly outfitted!

✅ BRING ALONG YOUR CAMERA AND/OR ANY PERSONAL GHOST-HUNTING EQUIPMENT YOU MIGHT ALREADY HAVE!

You become a part of the team during our investigative experiences, which means you can also help us to capture or document evidence! Photos are welcome throughout the tour, though we kindly ask that you refrain from any video recording outside of the investigative portions of the night. Any personal equipment you bring should be handheld size and have silent functions. Keep your choices sweet and simple with no noisy noisemakers, please, that could annoy your fellow guests!

✅ PACK AN UMBRELLA (IF IT LOOKS LIKE RAIN), BUG SPRAY (IF YOU'LL BE OUTDOORS), AND SOME EXTRA CASH (JUST IN CASE)!

The ONLY time AGA cancels is if the forecast is calling for severe weather.  And greater Central Florida was once known as "Mosquito County" for very good reason. Plus, there are often lots of great vendors, bars, or restaurants along our routes, offering food, drinks, and sourvenirs. However, not all vendors take credit cards and sometimes require a minimum purchase to allow us into their place of business.

Our guides are also able to accept tips which, while not expected, are always appreciated!

DON'T . . .

❌ ASSUME THAT THIS IS JUST ANOTHER "HAUNTED HOUSE" ATTRACTION . . . OR BEHAVE LIKE YOU'RE A PART OF ONE EITHER!

AGA doesn't employ characters such as "Slimer" or "Casper", so they will not be making any appearances on our tours. Rest assured that our guides have no intention of jumping out at you (or) attempting to grab you like scare actors might. In turn, we kindly ask that you do not attempt to do the same to your fellow guests and investigators.

❌ WEAR OVERBEARING SCENTED PRODUCTS.

Please be respectful of other guests who may be suffering from asthma or alleriges. Besides, phantom smells are a real phenomenon, and obnoxious chemical fragrances could prove to be an interference or distraction from such events.

❌ ARRIVE TO YOUR TOUR ALREADY INTOXICATED / UNDER THE INFLUENCE OF ALCOHOL OR RECREATIONAL DRUGS!

While AGA does offer pub tours and encourages guests to have a good time, overindulgence is openly frowned upon as, not only can it affect investigative interactions, it can also ruin the evening for your fellow participants. Guests displaying uncouth or disorderly behavior will be asked to leave.

❌ BE DISRESPECTFUL OF OTHERS!

Any individual or group who demonstrates blatant disrespect to any AGA event attendee, location, special guests, team members, or venue staff, etc., will be asked to leave immediately, without the possibility of refund.

❌ IGNORE SAFETY GUIDELINES LAID OUT BY YOUR GUIDE(S) ON LOCATION!

Guests discovered wandering into off-limits restricted areas after they have been explicitly identified by their guide(s) and/or the venue's management will also be asked to leave.

ALL SALES ARE FINAL.

NO REFUNDS WILL BE PROVIDED FOR: 
* last-minute changes to travel plans.
* personal fatigue / exhaustion / "too tired".
* inability to locate the clearly stated meeting spots / "got lost".
* sudden changes of heart or mind / "chickening out".

Tour guides are not authorized to issue refunds, so please do not ask them to do so.

ALWAYS verify your selected date(s) / time(s) and the availability status of all members of your party BEFORE confirming your final selection at checkout.

Guests who have booked through third-party agencies (e.g. Viator, GetYourGuide, AirBnB, etc.) should CONTACT THOSE VENDORS DIRECTLY in regards to rescheduling or cancellation. An AGA representative may reach out to you to confirm your cancellation or to offer future rebooking options.

FLORIDA WEATHER is inherenly unpredictable. AGA operates rain or shine, and does not cancel tours or events except in the event of extreme weather conditions (e.g. isssued National Weather Service alerts). Under those unique circumstances, guests will be given the choice of receiving a full refund (or) having their booking rescheduled to another date.

"RAIN CHECKS" must be requested before your tour's start time. Requests made less than 24 hours before the scheduled event will be charged a $12 REBOOKING FEE.

In the event of an extreme emergency or a seriously unavoidable cancellation situation, AGA is able to issue affected guests a ONE-TIME "rain check", valid for up to two (2) years from the date of the original purchase. A refund might also be considered in these cases but will still include a $10/PERSON service charge to cover held reservations and lost revenue.

To the best of my knowledge, I am in GOOD PHYSICAL CONDITION and fully able to participate in events held by American Ghost Adventures.  By purchasing the event ticket, I am acknowledging that I am fully aware of the risks and hazards connected with the participation of the event which may include physical or mental injury or even death.

I also understand that if I am the designated coordinator or considered to be the head representative of my party, whether it is a group or family event, that I will take the responsibility of notifying all participants in my group of the liability waiver and the risk of the event. I also undertand that is my party's coordinator or purchaser’s responsibility to make sure everyone in the group signs so said waiver or is listed on the waiver. I hereby elect to voluntarily participate in the event, and I assume FULL RESPONSIBILITY for any risk or loss, or property damaged caused by me or as a result of me participating in the event.

I also understand that by purchasing an event ticket that ALL PHOTOS AND VIDEOS RECORDED by AGA and its affiliates can or will be used for advertisement and social media.  I willingly consent to the use of my image and this includes any minors in the group for which I am responsible. I understand that no payment or compensation will be given for use of these images.

I hereby RELEASE, WAIVE, DISCHARGE, AND AGREE NOT TO SUE American Ghost Adventures or any of its affiliates associated with the event. This includes but is not limited to the company's sub-contractors, the event location(s), location management, location owners, medical staff, officers, servants, agents, caterers, and/or volunteers of American Ghost Adventures and its affiliates. I understand that I am releasing all liability, claims, demands, actions and causes of action related to any loss, damage, physical or mental injury, including death, that may be sustained by me, or to any property belonging to me, while participating in this activity, or while on the premises where the event is being conducted.

It is my expressed intent that this release and HOLD HARMLESS AGREEMENT shall bind the members of my family and spouse, if I am alive, and my heirs, personal representative, if I am deceased, it shall be deemed as release, waive, discharge, and convention to sue the above named releases. I hereby further agree that this Waiver of Liability and Hold Harmless Agreement shall be constructed in accordance with the laws of the State of Florida.

In purchasing the event ticket for myself or as a group reservation, I acknowledge and represent that I have read the forgoing Waiver of Liability and Hold Harmless Agreement, and understand it. In purchasing an American Ghost Adventures ticket, I / we am / are voluntarily acting on my own free will; no oral representations, statements or inducements, apart from the foregoing written agreements have been made; and I / we execute this release for full, adequate and complete consideration fully intending to be bounded. I / we also understand that I will be responsible for any legal fee(s) which American Ghost Adventures incurs in response to said situation or claim.